Returns & Refunds

Original Rigger guarantees all their products purchased at full price from our Online Store within 45 days from the date the item was purchased. If you are not satisfied with the fit, quality, color, or size of an item, please don’t hesitate to return it for a full refund or choose any item in another size or color for exchange. We stand by our product and will gladly replace any item that you’re not completely satisfied with.

Please note the following;
-The item(s) must be returned within 45 days of purchase.
-Some item(s) from Original Rigger may be sold intentionally with imperfections. If you are not sure if your item(s) are intentionally imperfect, please contact us with your question.
-Item(s) that have been laundered, altered in any way or the labeling has been removed, will not be accepted for exchange or return.
-Any item(s) that were not purchased at full price cannot be returned. This includes Sale, Final Sale, and promotional items.
-You will be responsible for the costs of return shipping. The original shipping charges will not be refunded if a refund is given.
-If a refund is requested, once we receive the product(s), you will be credited the amount you paid for the returned item(s), including the taxes paid.
-The item(s) returned must be repacked for shipping in an appropriate manner so that the item(s) will not be damaged while shipping.

Shipping

Please return the item(s) to:

Original Rigger Inc.
PO Box 5127
Spruce Grove, Alberta, Canada
T7X-3A3

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